Evans Cycles Reviews
Evans Cycles Customer Reviews (9)
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Verified BuyerSuper smooth online experience
Bought some accessories recently and had 0 issues when ordering online. Items arrived exactly when promised with free shipping. Their website made navigating the store effortless.
Verified BuyerPhenomenal customer service
Ordered wrong bike seat by mistake. Staff went above and beyond to help, refunding immediately and even providing recommendations to ensure I got ideal seat next time around. Felt truly valued as a customer.
Verified BuyerEpic cyclist clothes!
Their jerseys, bibs, jackets and shoes are the bomb! Extremely stylish, functional and durable. Provides me with optimal comfort on long bike rides - game changing stuff.
Verified BuyerI am absolutely over the moon with my new bike
The price was reasonable, setup was expertly done and it rides like a dream. Couldn't have hoped for a better bike from any retailer.
Verified BuyerThey definitely don't mess about with deliveries
Been ordering parts and accessories regular from them and items have always come crazy quick! No matter if its next day or standard shipping, packages arrive earlier than predicted.
Verified BuyerFitness find of the year has been me new hybrid!
Been meaning to get back on the saddle for ages. Got me ideal bike from them and am now riding regular like. Feel so fresh and fit since getting me bike from Evans, couldn't recommend em higher.
Verified BuyerCycling heaven
Evans has whatever you need for two wheels. Bikes, bikewear, spares - you name it they got it. The range is unreal. A cyclists dream store tbh.
Verified BuyerVerified BuyerEvans Cycles Customer’s Q&A
Evans Cycles Features and Benefits
Key Features and Benefits of Evans Cycles:
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Diverse Product Range:
- Bikes: Offers a wide range of bikes from top brands like Specialized, Trek, Brompton, Cannondale, and Rapha, including premium children’s bikes like Frog Bikes.
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Cycle to Work Scheme:
- Allows employees to save hundreds of pounds on adult bikes, clothing, components, and accessories through salary sacrifice, with options for interest-free monthly payments.
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E-commerce and Click & Collect:
- Provides a seamless online shopping experience with the option to click and collect from any store nationwide, ensuring convenience and expert service.
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Customer Support:
- Offers extensive training for store colleagues, ensuring high levels of technical ability and knowledge to assist customers in making informed decisions about their cycle and accessory purchases.
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Sustainability:
- Frog Bikes, a partner brand, integrates sustainability into each aspect of the business, reflecting Evans Cycles' commitment to environmental responsibility.
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Email Marketing Strategy:
- Utilizes a solid email marketing strategy with a good spam score, employing emojis and concise subject lines to enhance engagement.
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Service and Repair Facilities:
- Provides a full range of service and repair facilities, ensuring that customers can test ride any bike and receive comprehensive after-sales support.
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Brand Partnerships:
- Collaborates with premium brands like Rapha and introduces new brands like Cube and Whyte Bikes to enhance its product portfolio.
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Online Shopping Experience:
- Continuously evolves its website to meet customers' sophisticated online shopping needs, offering a comprehensive selection of cycling goods.
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Customer Engagement:
- Engages with customers through various marketing channels, including email campaigns and social media, to promote cycling and offer exclusive benefits.
Evans Cycles Pricing
Evans Cycles offers bikes at various price levels, with finance options available to make purchases more affordable. Here are some key points about their pricing:
- Bike Prices: Bikes are available at all price levels, including mountain, road, hybrid, and electric bikes from brands like Trek, Specialized, Cannondale, and Cube.
- Finance Options: Finance is available on both reduced and full price bikes. For example, a £1,500 bike can be financed with a 10% deposit and 0% APR over 12 months, with monthly payments of £112.50.
- Sale and Clearance: Evans Cycles also offers sales and clearance items, with discounts up to 50% off top brands. This includes bikes, clothing, components, and accessories.
For specific pricing details, you can visit their website and filter by price, brand, model family, and other criteria to find the best option for your needs.
About evanscycles.com Payment Method?
Evans Cycles accepts a variety of payment methods. These include Mastercard, VISA, VISA Debit, VISA Electron, Maestro, American Express (AMEX), Apple Pay, PayPal, SOFORT, P24, iDEAL, Giropay, Bancontact, Alipay, and Gift Cards. It's important to note that there might be some exceptions where certain payment methods won't be available and certain items ordered from their Brand Partners may limit the methods of payment available for your order. For example, pre-orders can't be paid with PayPal. If you're using a gift card and the amount on the gift card doesn't cover the order cost, you can pay the remaining amount with another accepted method. If you're using a gift card and you don't spend the whole amount, the remaining balance will be stored on that gift card. You can't buy gift cards using gift cards as a payment option. The Payment Pages used on their site are secure - you can safely enter your card details to pay for your order. You will only see the options available to you in the checkout process..
Evans Cycles FAQs
Evans Cycles Alternatives
Based on the Similarweb data, the top 10 alternatives to evanscycles.com in October 2024 are:
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About evanscycles.com Prices and Cost?
Evans Cycles offers a range of services for bicycles. These services can range from a quick check-up to a full strip down or even a suspension service. The cost of these services can vary depending on the specific needs of the customer. In addition to services, Evans Cycles also sells a variety of products. Customers have reported good experiences buying mountain bikes during sales, with great sale prices and good purchase/delivery options. However, the availability of sizes can fluctuate. It's also worth noting that some customers have reported issues with delivery and customer service.
What are the most popular products on Evans Cycles?
Evans Cycles offers a wide range of products. Among the most popular are road bikes from brands such as Trek, Pinnacle, and Specialized. Models like the Domane, Madone, and Emonda from Trek, the Laterite series from Pinnacle, and Specialized's high-end products are particularly sought after. In addition to road bikes, Evans Cycles also features popular gravel and mountain bikes from brands like Cannondale, Specialized, and Whyte. The store has recently introduced Evans Go stores, a new in-house brand called Universal, and a flagship project. However, for the most accurate and up-to-date information, it's best to visit the Evans Cycles website or a physical store.
About evanscycles.com Popular Products and Services?
Evans Cycles is a well-known bicycle store that offers a variety of products and services. Customers have shared their experiences about purchasing mountain bikes, MTB shoes, and other cycling gear from the store. The store also provides services such as setting up bikes for customers. However, some customers have reported issues with delivery and customer service. It's important to note that experiences can vary, and it's always a good idea to check the latest reviews and ratings for the most accurate information..
Can I pay with Bitcoin on Evans Cycles?
Evans Cycles accepts payment methods such as Mastercard, VISA, VISA Debit, VISA Electron, Maestro, American Express (AMEX), Apple Pay, PayPal, SOFORT, P24, iDEAL, Giropay, Bancontact, Alipay and Gift Cards. However, there is no mention of Bitcoin as a payment option. Therefore, it's safe to say that Bitcoin is not accepted as a payment method on Evans Cycles.
evanscycles.com Return Policy?
The Return Policy for Evans Cycles is as follows:
For items purchased in-store, they can be returned for a credit note or, where possible, an exchange within 28 days of purchase, provided the item has not been used or fitted, and is returned with any packaging that forms part of the goods with a valid proof of purchase. If the item is faulty, a full refund will be provided.
For items purchased online, they can be sent back for a full refund within 28 days, provided it has not been used or fitted, and is returned with any packaging that forms part of the goods with a valid proof of purchase.
For items bought from a brand partner, returns will be eligible for refund only, no exchanges are available for these items. Items must not be used, worn or washed. Items must be in original packaging and all tags attached.
The Shipping Policy for Evans Cycles is as follows:
Standard Delivery takes 3 to 7 days and costs £4.99. Next Day Delivery is available for the next day if you order before 8pm, or 2pm for oversized items, and costs £9.99. Click & Collect deliveries take 3 to 7 days and cost £6.99..
What is the contact information for Evans Cycles?
Evans Cycles, the UK's largest specialist cycle retailer, has several contact points. The headquarters is located at Camino Park James Watt Way, Crawley RH10 9TZ. The contact number for this location is 01293 574900. Another store is located at 240 Watford Way, London NW4 4UB, with the contact number 020 8732 8609. Please note that these details might have changed, so it's always a good idea to check the official website for the most up-to-date information..
How do I track my order from Evans Cycles?
To track an order from Evans Cycles, a unique tracking number is provided in the dispatch email. This tracking number can be used to follow the progress of the shipment. If the dispatch email is not found, the tracking reference number can also be located in the order history. The delivery times for Click & Collect and Standard Delivery are typically between three (3) to seven (7) working days. For Next Day Delivery, orders must be placed before 8pm, or 2pm for oversized items. Please note that there is no delivery on Saturdays and Sundays, excluding Public / Bank holidays.
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